Welcome to FirstDrop’s Privacy Policy. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this policy or our practices regarding your personal information, please contact us at info@firstdropindia.com.
By visiting our website firstdropindia.com, you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our website.
Information We Collect
When you visit our website, we may collect both personally identifiable information (PII) and non-personally identifiable information (Non-PII).
1. Personal Information:
Registration Information: When you register on our website, we collect your name, email address, phone number, and shipping address.
Payment Information: We collect your billing information, such as your billing address, to process your payments. Please note that we do not store credit card details; these are handled securely by our payment processing partner, PayU Money.
Order Details: We keep records of your purchases, returns, and preferences to provide better service.
2 Non-Personal Information:
Cookies: We use cookies to enhance your experience on our site, track your preferences, and collect aggregate data about site traffic and interactions.
Log Files: We may collect information such as your IP address, browser type, Internet Service Provider (ISP), referring/exit pages, and date/time stamps to analyze trends and administer the site.
How We Use Your Information
The information we collect is used to:
Process and fulfill your orders.
Provide customer support and respond to your inquiries.
Send you administrative and promotional communications, such as order confirmations, updates, and special offers. You can opt out of these communications at any time.
Improve our website, products, and services.
Protect against fraudulent transactions and other misuse of our website.
Data Sharing and Disclosure
We value your privacy and will not share your personal information with third parties, except in the following circumstances:
Service Providers: We may share your information with trusted service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.
Your Rights
You have the right to:
Access Your Data: You can request a copy of the personal information we hold about you.
Correct Your Data: If your personal information is incorrect or outdated, you can request to have it corrected.
Delete Your Data: You can request that we delete your personal information, subject to legal obligations to retain certain data.
Withdraw Consent: You can withdraw your consent to the processing of your personal information at any time.
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of our website after any changes to this policy will signify your acceptance of those changes.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
